Effective Date: 25 Feb 2025
At Novix Visuals Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (https://novixvisuals.com/) and our internal project management application.
We may collect the following types of information:
When you interact with our website or use our services, we may collect personal information such as:
Full name
Email address
Phone number
Billing and payment details
Company/organization name (if applicable)
Through our internal project management application, we collect information necessary to manage your projects, such as:
Project details and specifications
Uploaded video files and related assets
Feedback and support ticket submissions
We may also collect certain information automatically, including:
IP address
Browser type and version
Device information
Usage data (e.g., pages visited, time spent on our site)
We use the information we collect for the following purposes:
To provide and improve our post-production services
To manage and track your projects through our internal application
To communicate with you about your projects, support tickets, and inquiries
To process payments and manage billing
To maintain and improve our website and internal tools
To comply with legal obligations
We implement industry-standard security measures to protect your data, including:
Secure servers and encrypted connections
Regular monitoring of our systems for vulnerabilities
Access controls to limit data exposure to authorized personnel only
All files and data related to your projects are stored securely on our servers. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
With Service Providers: Third-party vendors assisting with payment processing, cloud storage, or analytics may have access to your information.
To Comply with Legal Obligations: If required by law, regulation, or court order, we may disclose your information.
In Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred.
Depending on your location, you may have the following rights regarding your personal data:
Access and Portability: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Objection: Object to certain uses of your data, such as marketing communications.
To exercise your rights, please contact us at contact@novixvisuals.com.
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Files and assets related to your projects will be stored on our servers for a duration specified in our service agreement or until the completion of your project.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom (UK). Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@novixvisuals.com
Phone: +92 327 2401890
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Novix Visuals LTD with your projects and data.