Effective Date: 1st january 2025

Welcome to Novix Visuals! These Terms and Conditions (“Terms”) govern your use of our website (https://novixvisuals.com/) and the services we provide. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Definitions

• “We,” “us,” and “our” refer to Novix Visuals Ltd, a Private Limited Company (LTD) registered in the state of United Kingdom.

• “You” refers to the user or customer accessing our website and services.

• “Services” refer to the post-production, editing, and related services provided by Novix Visuals.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and complete information when creating an account or submitting a project.
• Comply with these Terms and all applicable laws.

3. Account Registration and Security

When using our internal project management application, you may be required to create an account. You agree to:

• Maintain the confidentiality of your login credentials.
• Notify us immediately of any unauthorized access to your account.
• Be responsible for all activities under your account.

4. Services and Deliverables

• Scope of Services: We provide post-production and editing services based on the project details you provide.
• Project Submissions: You must ensure that any files, instructions, or materials submitted do not violate intellectual property rights or any applicable laws.
• Revisions: Revision policies and timelines will be outlined in the specific service agreement or project terms.
• Turnaround Times: Delivery timelines depend on the scope and complexity of your project and will be communicated during project discussions.

5. Payment Terms

• Fees: You agree to pay the fees outlined in your service agreement.
• Payment Methods: Payments can be made via the methods listed on our website.
• Refunds: Refunds are only provided in exceptional circumstances as outlined in our refund policy.

6. Customer Responsibilities

• Provide all necessary project materials in a timely manner.
• Respond to requests for clarifications or approvals promptly.
• Refrain from submitting content that is unlawful, offensive, or infringing.

7. Use of Internal Project Management Application

• Project Management: Our internal application allows you to track progress, manage files, and submit support tickets.
• Data Storage: You agree that files uploaded to the application are your responsibility and must not contain malware or harmful content.
• Access Restrictions: You may not share access to your account or use another user’s account without permission.

8. Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies as outlined in our Privacy Policy. You can manage your cookie preferences through your browser settings.

9. License

Unless otherwise stated, Novix Visuals owns the intellectual property rights for all material on this website. You may access this material for personal use, subject to the restrictions set in these Terms. You must not:

• Republish material from our site without proper permission.
• Sell, rent, or sub-license content from our website.
• Reproduce, duplicate, or copy material for commercial purposes.

10. Hyperlinking to Our Content

Organizations may link to our website without prior approval, provided that the link:

• Is not misleading.
• Does not falsely imply sponsorship or endorsement.
• Fits within the context of the linking party’s site.

We may consider and approve other link requests from commonly known business entities, online directories, and non-commercial organizations. To request permission, contact us at contact@novixvisuals.com.

11. Content Liability

We are not responsible for any content appearing on third-party websites that link to or from our site. You agree to defend and indemnify us against all claims arising from your website links or content. No links should appear on any website that may be interpreted as defamatory, obscene, or unlawful.

12. Limitation of Liability

To the fullest extent permitted by law, Novix Visuals is not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, profits, or business opportunities.
• Issues arising from delays caused by factors outside our reasonable control (e.g., technical issues, third-party delays).

13. Portfolio Listing

By engaging our services, you agree that we may showcase completed projects as part of our portfolio on our website. If you wish to opt-out, please notify us in writing prior to project completion.

14. Termination

• We reserve the right to terminate or suspend your access to our website or services if you violate these Terms.
• Upon termination, any ongoing projects will be handled as outlined in the specific service agreement.

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be reflected on this page with an updated “Effective Date.” Continued use of our services after such changes constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of UK. Any disputes shall be resolved in the courts in that State or location.

By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Novix Visuals for your post-production needs.